![](https://nexusipe-summit.s3.us-west-2.amazonaws.com/2022/2022-07/Shelley%20Cohen%20Konrad.jpg)
Shelley
Cohen Konrad,
PhD, LCSW, FNAP
Director, Professor Center for Excellence in Collaborative Education
University of New England
Shelley Cohen Konrad, PhD, LCSW, FNAP is a Professor at the University of New England School of Social Work and Director of the Center for Excellence in Collaborative Education, an initiative that promotes cross-disciplinary learning, research, collaborative practice and service. Shelley graduated from Boston University and received her MSW and PhD from Simmons University in Boston. Shelley’s scholarly work focuses on patient engagement, health systems hierarchy, IPE and workforce practice, and use of the arts in experiential learning. Shelley lives on the coast of Maine where she enjoys gardening, reading, baking, hiking, and time with family and friends.
Presenting at the Nexus Summit:
System resilience is characterized by institutional capacity to recover from adversity, restabilize, and return to a functional normal. There’s much confusion however about what system resilience looks like, how it should be implemented, and if, in fact, we should reconceptualize what the post-pandemic workforce needs to support overall wellbeing, improve retention, and maintain optimal patient care.
A retrospective analysis of workforce resilience finds that worker burnout was a significant problem prior to the pandemic, affecting health providers across professions, status, levels, and…